Shipping policy

SHIPPING POLICY

01|04

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

You will receive a notification once your order has shipped.

Please note that during high-demand periods, processing times may be slightly extended.

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

Delivery times are estimates and not guaranteed.

We work with trusted carriers to ensure reliable delivery. Carrier selection may vary depending on destination and availability.

Once your order has shipped, you will receive a tracking number via email.

Please allow up to 24 hours for tracking information to update.

We are not responsible for delays caused by carriers, customs, or unforeseen circumstances such as weather conditions or high shipping volumes.

01|04 is not responsible for lost or stolen packages confirmed to be delivered to the address entered at checkout.

If you believe your package has been lost or stolen, please contact the carrier directly.

It is the customer’s responsibility to ensure that the shipping address provided is accurate and complete.

We are not responsible for orders shipped to incorrectly provided addresses.

If your order arrives damaged, please contact us within 48 hours of delivery at:

Include your order number and photos of the damaged item.

International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer.

01|04 is not responsible for delays caused by customs.

For any shipping-related questions, please contact us at:

01|04 — Built Different.